4. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. The WD software installs the proper driver for your drive. All with the same result. Unlocking a WD My External Hard Drive Here's a quick rundown of the tools that you can use to use to unlock your WD external hard drive. The loss of data from your WD hard drive can be caused by numerous things: Accidental deletion, disk formatting, computer corruption or damage, etc. It is a simple and practical means of securing dtaa on your WD drives, with just a few clicks. Select the WD My Passport Ultra drive on the main interface of Disk Management. All in all, WD Drive Utilities provides a few neat features that aren't available as standard Windows functions. Reboot your computer and log in. After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. If you have WD unlocker forgot password, then the only way to unlock the hard drive is to erase the drive completely. Locked hard drives can occur due to simple software or formatting issues. Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. This helps protect your PC and keep it running smoothly. You need to open a command prompt window to unlock or lock the hard drive. The solution to recovering our data from WD hard drive, you should fix the WD hard disk recognized and detected on the computer. How to add content to your drive from a computer. Audio. 3. You need to right click on it, and click " Get Info There’s a dropdown menu under General, click " Override Malware Protection Reimagined Design The bold, vibrant design of My Book desktop storage is sure to stop you in your tracks. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. The drive is known for its high capacity, automatic backup software, and universal connectivity. 4. 2. If the problem still continues, try using a different USB port. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. This site contains user submitted content, comments and opinions and is for informational purposes only. Would wiping the entire disk (of the hidden partition) be okay or would this stop it working? After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. There are many software packages for recovering data from the WD My Passport hard drive. The pop-up is basically a counter reaction of your Mac that you should take measures to manually remove the file that is in inverted commas. If a Found New Hardware screen appears, click Cancel to close it. Connecting the Drive 1. Acronis True Image for Western Digital to back up their drives.) Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. Read Action 5. While erasing the hard drive, all the data stored on it will be deleted. 3. The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. 2. WD Easystore is an external hard drive that helps you to store and back up your data over a cloud network.You can connect this hard drive to your computer via a USB cable. Voilla!! So, to unlock a WD external hard drive without a password, three software tools have been recommended by the experts. Computer Services 302,678 views. 4. When prompted, plugin your Passport. It's only flagging the backup app that comes on the External, not the drive itself. 2. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Connect your My Passport Wireless drive to your computer using a USB cable. access to your drive and you do not want them to see your files on the drive. WD Security Enter an incorrect password five times in a row. Practically you can only unlock WD My Passport drive by erasing all your data, but that also involves a trick. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. There are two in-build tools in Windows for failed/crashed/corrupted logical disk. Assign a drive letter for the WD My Passport Ultra drive. It becomes difficult to get your files back after such an incident. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. Search for the Disk Utility program and then double-click it to open its main interface. Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. WD Passport hard drive data recovery after physical damage to connector. 3. Restart your computer after changing the drive path. My model is k53e (sold to me as x53e by comet). I have an old 300gb passport which works on USB 2 and USB 3 ports. An illustration of two cells of a film strip. The WD software installs the proper driver for your drive. I think ASUS have scewed up. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Right-click it and choose Change drive letter and path…. Apple Footer. 6. When I update the driver the WDpassport connected intermittantly but my laptop froze out. I think it may be super relevant that the new passport doesn’t recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that’s exactly what I am doing (obviously). Connect the drive to your computer as shown in figure 3. You should eject the disk. Install WD security and run the app. So any ideas what caused this? Hi, I have a 2Tb My Passport portable drive. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! Connect the drive to your computer … The WD software installs the proper driver for your drive. Verify that the drive appears in your computer’s file management utility listing. At the new prompt, type select volume 4 and hit return (or whatever number your WD drive is listed as). Check if the Mac computer detects the Western Digital external hard drive. If the WD My Passport Problems persist, continue with the next step. I think the virtual CD was somehow blocking the mounting of the drive. But then It doesn't give me the option to still run the app...Can I just not use an external hard drive unless I take the laptop out of S Mode. An illustration of text ellipses. Remove and clean up the virus that blocks/stops WD external hard drive from working. Video. 3. WD Drive Utilities for Mac. 2. 2. Product Firmware Product * If your product is not listed above, please visit the product page. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… 3. Connecting the Drive 1. I can connect both to the USB 2 ports and both work fine. 4. Verify that the drive appears in your computer’s file management utility listing. a) Boot the computer from the USB Recovery Drive. It should say "volume (#) is the selected volume". Occasionally (after changing drive letters) I got the new one to unlock via USB 3 but then after one successful unlock it goes back to the “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock” error message. 11:06. The first and the most common is chkdsk. Click Addto add a new drive letter for the USB drive. 1. Connecting the Drive 1. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. The WD software installs the proper driver for your drive. Turn on your computer. The WD Security software uses your password to electronically lock and unlock your drive. These fixes are aimed at optimizing your WD My Passport so that they run better. Turn on your computer. Your external hard drive can b… From a Computer - Using a USB Cable Copy files from your computer to your My Passport Wireless drive using a USB cable. Connect the drive to your computer as shown in figure 3. 1. CCM is a leading international tech website. Question: Q: "utility" will damage your computer and you should remove it to the trash More Less. WD Security for Mac . 2. Connecting the Drive 1. Turn on your computer. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. In Windows, click the Start and enter cmd in the Search field, then press the Enter key. “WD Drive Unlock.app” will damage your computer. 1. An illustration of an audio speaker. Will use it as a usb 2 until I upgrade my laptop. Verify that the drive appears in your computer’s file management utility listing. The maximum storage capacity offered by this external hard drive is 4TB. Open Windows Explorer (PC) or the Finder (Mac). When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. Connecting the Drive 1. There are many causes for WD hard drive data loss, from accidental deletion, disk formatting, to device corruption/damage, etc. Turn on your computer. Images. This way there will be no virtual CD interference (though I realise I won’t be able to open it on other computers without the unlock.exe file but I could just keep a copy of it on my drive)? For more information, click this privacy policy Page 45: Registering Your Drive Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. We have listed some of the most common and easy fixes below that you can try out when experiencing errors with your drive. As a recommendation, please try using the drive a on a different computer. Install WD Discovery for Mac. Check the USB port: The USB port is the hardware interface between the hard drive and your computer. Try these steps and let me know if this works. To unlock the hard drive unlock x: The x represents the letter of the hard drive that you want to unlock. As I say, when I set a password it works in my usb 2 ports but in my usb 3 ports the drive doesn’t initialise and instead of getting the password prompt I get the error message about using the correct unlock prog associated with the drive I am wanting to open etc. For example, let's say your WD drive is listed as "volume 4". WD Security for Mac. The information gathered is for Communitic International to ensure the sending of the newsletter. Connect the drive to your computer as shown in figure 3. Hello asm244, As a recommendation, please try using the drive a on a different computer. I tried to use it at work (university), where I do not have administrator rights, and the computer keeps telling me that I am not allowed to install the driver, whenever I click on WD Drive Unlock.exe. 2. The program runs as a virtual CD-ROM drive on your … Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. Tip: When you set password next time, make sure you … If a Found New Hardware screen appears, click Cancel to close it. Thanks for your help anyway - I don’t think there is a solution I have spent 2 days on this and it’s a case of ASUS mobo conflict with the driver. You can still copy files to and from the drive, correct? . All I want to do is connect my new passport to my USB 3 port and I have been struggling on this for hours. You should eject the disk. That seems to indicate a problem with the drive itself. 4. The WD software installs the proper driver for your drive. Powered by Discourse, best viewed with JavaScript enabled, Please help - WD Drive unlock problem (not the usual and a bit complicated). Turn on your computer. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. But all that doesn't mean you can't get your data back. D:\WD Apps for Windows\WD Backup.exe. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. A few words of thanks would be greatly appreciated. You can also review your targeting options. However, if you have physical damage to your drive - a common reason for the “blue screen of death” - it may work for a very brief time before crashing permanently. 2. 3. 2. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer. So, we usually simplify this process in 4 steps: Connect your 'My Passport' drive to your PC and secure it so you can keep others from accessing your important files, such as videos and documents. WD Drive Utilities on 32-bit and 64-bit PCs. Turn on your computer. Situation now is I am using the recoomended driver and whe I plug the passport in the unlock comes up but instead of being asked my password I get the error message : please use the unlock associated with the drive you wish to unlock etc. An illustration of two photographs. Connecting the Drive 1. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. An illustration of an open book. Find your WD drive in the list (may be listed as WD drive or may be identifiable by listed size), and note the volume number. Have set it up to work with a Password for data protection. Just activate password protection and set your own personalized password. If a Found New Hardware screen appears, click Cancel to close it. 2. You will have to erase the drive before you can use it again. 4. Turn on your computer. CAUTION! Verify that the drive appears in your computer's file management utility listing. It comes installed on Western Digital external hard drives. 2. Upon the fifth failed attempt, you will be prompted to erase your drive. 1. go to the wd smartware and go to the security and place a password ***** your my book. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… It delete the WD Unlocker…hahaha I have the same issue. An illustration of a heart shape Donate. It’s as though there is some sort of conflict. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Now, choose a drive letter from the drop-down list and click OK. Click Change to modify another drive letter, if needed. Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. HOW TO UNLOCK Western Digital DRIVE ON LINUX ... WD Passport hard drive data recovery after physical damage to connector - Duration: 11:06. It will then prompt you to enter your Passport password. Install WD Discovery for Mac. This chapter provides instructions for connecting the drive and installing the WD software on your computer. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. Go to the Applications folder and then open the Utilities folder. Verify that the drive appears in your computer’s file management utility listing. Still want to run this unverified app?" I have discovered that it may be a driver problem - see I am using asmedia usb3 and the driver I am recommended from ASUS website isn’t the most up to date. If the issue persists, you should try connecting the drive on different computer as it may be helpful to detect the WDUNLOCKR to unlock the drive. I know the WD Passport drives well and for the most part they are very reliable. It comes installed on Western Digital external hard drives. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. More. An illustration of a computer application window Wayback Machine. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. Download and install the WD Drive Unlock Utility on your system. It is working fine now albeit without a password. Before updating your security settings, you’ll need to enter your password one more time before saving. Connect the drive to your computer as shown in figure 3. However, there are a few ways to make Hard Drive Data Recovery possible. So I am now wondering - should I try and set the password while it is plugged into usb 3. Step 2. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. So I am just not getting past the unlocking stage when connected to USB 3. WD Smartware is a backup and restore software that, boots with your machine. Once you have managed to unlock your hard drive, act immediately to restore and back up your files. On the left panel, click the Western Digital external hard drive icon. Tried it on a different computer (though it’s exactly the same model and make) and got exactly the same. If a Found New Hardware screen appears, click Cancel to close it. Acronis True Image for Western Digital. Connecting the Drive. If a Found New Hardware screen appears, click Cancel to close it. If a Found New Hardware screen appears, click Cancel to close it. Books. Verify that the drive appears in your computer's file management utility listing. WD Security makes it possible for you to password-protect your WD drives and thus protect them from unauthorized access. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. I ran a test and connected my old passport to USB 3.0 and it offers me the password which I enter - but the point is before I enter my password the drive also shows in disk management as unallocated and not initialized - leading me to assume this is a problem with my wd drive unlock. WD Smartware is a backup and restore software that, boots with your machine. The WD software installs the proper driver for your drive. Connect the drive to your computer as shown in figure 3. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. c) Click on “ Repair your computer ” from the lower left corner. Connect the drive to your computer as shown in figure 3. 3. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. The program runs as a virtual CD-ROM drive on your system. GoodSync for WD. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. This is the fastest way to get content onto your drive. WD Drive Utilities for Mac. I hope you read this last part becuase I need advice and have made great ground on this (after 3 days…lol). 2. Agree to the terms, and then click Erase Drive. For example, if you needed to unlock the C: drive, you would type unlock c: Alternatively, is there a way I can remove the unlock.exe (secret partition) from the WDpassport and copy it to my desktop. Just activate password protection and set your own personalized password. What concerns me in your Post is that you have tried connecting the drive with different USB cables and have also tried connecting it on a different computer. Not so remember how i do manage to delete that WD Unlocker bcoz it happen so fast since i just click everywhere. If you want to try more password attempts, click Exit, unplug the drive & plug again into your computer. If you log out and back in, the same thing happens only the ‘WD Drive Unlock’ popup will tell you that the drive is unlocked. Verify that the drive appears in your computer’s file management utility listing. Verify that the drive appears in your computer’s file management utility listing. 3. Matshita-DVD-ROM-UJ-850s-ATA-device doesn't read any CDs/DVDs, ASUS P8P67 motherboard - RAM frequency issue. Click the Unlock Drive option to unlock the drive. Acronis True Image for Western Digital. You may contact WD support so that their technical team could offer any help. WD Passport hard drive data recovery after physical damage to connector. WD My passport drive doesn't have the feature to reset or recover the password if you forget. Check the USB port of your Mac . See if you can set it up and use it to back up your … How to remove WD Drive Unlock.exe If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? But, i do remember i click on “Properties” of the WD Unlocker Drive…then another “Properties”… then i scroll for section disable drive and then click. Turn on your computer. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. Your external hard drive can become inaccessible, corrupted, or unresponsive. Fortunately, it’s not the end of the day. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. An illustration of a 3.5" floppy disk. How to fix the crashed hard drive? 3. Both of them will damage your data, so that is why you need to save it first. GoodSync for WD. Fix a corrupted hard drive in Windows 7, 8, or 10. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other Recovering data from your WD My Passport Hard Drive … 4. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other data. Western Digital Dashboard. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. If you already know the password, you can unlock the drive using it. They are listed below: Software. Click the Erase tab that is located at the top of the screen. Turn on your computer. This chapter provides instructions for co nnecting the drive and installing the WD software on your computer. The WD Security software uses your password to electronically lock and unlock your drive. Step 1. b) In the “ Windows Setup ” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “ Next ”. The information will be used subject to terms and conditions, for advertising purposes. 4. A [software component] will damage your computer message displays when printing or installing - Click Here On Mac, ensure the cable is properly connected to USB 3 ports content app: be among first! If this works add a New SMART PERSONAL content app: be among the first try... Program and then click erase drive to device corruption/damage, etc the unlock.exe ( secret partition ) be okay would. Select volume 4 and hit return ( or whatever number your WD external hard can. The drop-down list and click OK. click Change to modify another drive letter from the WDpassport and copy to! Automatic backup software, and universal connectivity been recommended by the experts n't get your data, that... 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